Explore insights on outsourcing business processes, industry trends, and best practices.
Business Organizations have no choice but to base their activity on good-quality data. However, with a vast quantity of information being generated, it becomes quite taxing to identify emerging patterns that translate into business development. That is why premier data vendor services take up such an important position. By presenting material that is both accurate […]
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As is the case in today’s fast-growing and fiercely competitive business world, the quality of data that is being relied on to run enterprises and corporations can indeed determine the extent of success of a business venture, especially in the BPO and call center industries. The outreach methodology organizations use when attempting to contact customers
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Indeed, time is highly valuable when it comes to selling, and it is only necessary that deals should be clinched as soon as possible. This usually takes some time; therefore, how can you accelerate this? The answer here is shown to lie in the attainment of quality leads. They thus form good sales leads, which
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This has got even more true as we find ourselves in a world where everything happens at the speed of light in the B2B marketing world. It is a fact that identifying new potential customers, especially those who have a high chance of doing business with a specific company, is not always easy. Others may
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Finding new approaches to generating qualified leads, which is crucial in today’s B2B economy, is a challenge and a goal that many companies face daily. As this article demonstrates, heralded marketing strategies have not lost relevance, but often missed opportunities are simply waiting to be mined right within the call center. Now that leads us
Wrong Number? Streamlining Call Routing in Your Call Center Read More »
The strategic difficulty of working in such call centers can be that it is like working in a revolving door of recruitment and retraining. You’re not alone. Another KPI that is of crucial importance for call centers across industries is the skills gap; this is the gap between the skills possessed by your team and
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Imagine this: within seconds your phone rings. ‘Woah,’ I think. ‘This is a customer and they are not happy. ‘They patiently hold onto the phone for a long time and then, when they finally get a hold of an operator, they need to retell everything. This scenario which probably happens millions of times in call
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Weary of being cornered by appointment setters and thinking about only measured effort to sell something? Outbound strategies grant you the power to set the tone of your lead generation process and announce yourself to the very first sets of prospective clients you desire. In this guide on lead generation, we’ll go into detail on
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In B2B sales and marketing the quality data is the heart of productivity of all efforts that are made in favor of the company. Databases of business-to-business, better known as B2B databases, are a quarry of IMFO on your potential customers. With the help of such databases, you can look for the right companies and
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In the present dynamic B2B marketplace, sales-qualified B2B leads keep organizations checking as the key determinants of their success or failure. Essentially, leads are prospective buyers of homes who have evidenced even the slightest interest in the housing services themselves. As the more precise and credible leads get, the higher your possibilities of converting them
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